Help Center

tambet FAQ

Everything you need to know about tambet — from signing up and making deposits to withdrawals, bonuses, and responsible gaming. Quick answers for Filipino players.

Account & Registration

Creating a tambet account is quick and straightforward. Head to tambet.one and click the Register button. You'll need to provide your full name, date of birth, email address, and a mobile number. After verifying your email, you'll be asked to complete our KYC (Know Your Customer) process by uploading a valid Philippine government-issued ID — this is required by PAGCOR regulations. Once your ID is verified, your tambet account is fully active and ready to use. The whole process usually takes less than 10 minutes.

You must be at least 21 years old to register and play on tambet. This is a strict requirement under Philippine law and PAGCOR regulations. tambet verifies the age of every player during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. There are no exceptions to this rule — tambet has zero tolerance for underage gambling.

No. tambet strictly allows only one account per person. Creating multiple accounts — whether using different email addresses, phone numbers, or payment methods — is a violation of tambet's Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you've forgotten your login details, use the "Forgot Password" feature or contact our support team for help recovering your existing account.

tambet accepts any valid Philippine government-issued ID for KYC verification. Accepted documents include: Philippine Passport, SSS/UMID Card, PhilSys National ID, Driver's License, PRC ID, Voter's ID, and Postal ID. Your ID must be valid (not expired), clearly photographed, and show your full name and date of birth. In some cases, tambet may also request a selfie with your ID or proof of address. All documents are handled securely in accordance with the Data Privacy Act of 2012.

On the tambet login page, click "Forgot Password" and enter the email address linked to your account. You'll receive a password reset link within a few minutes — check your spam folder if you don't see it in your inbox. Click the link, set a new strong password, and you're good to go. If you no longer have access to your registered email, contact tambet support via live chat and our team will guide you through the account recovery process.
Deposits & Payments

tambet supports the most popular payment methods used by Filipino players: GCash, Maya (PayMaya), bank transfers via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank, and debit cards. All transactions are processed in Philippine Peso (₱). tambet does not accept credit cards for gambling deposits (in line with Philippine regulations) and does not accept cryptocurrency of any kind.

The minimum deposit on tambet is ₱100 for GCash and Maya. For bank transfers, the minimum is ₱500 due to bank processing requirements. There is no maximum deposit limit for verified accounts, though tambet's responsible gaming tools allow you to set your own personal deposit limits — daily, weekly, or monthly — to keep your spending in check.

GCash and Maya deposits are credited to your tambet account almost instantly — usually within 1–2 minutes. Bank transfer deposits may take 15–30 minutes during business hours, and up to a few hours during evenings or weekends depending on your bank's processing times. If your deposit hasn't appeared after 2 hours, contact tambet support with your transaction reference number and our team will investigate promptly.

tambet does not charge any fees on deposits. However, your payment provider (GCash, your bank, etc.) may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider if you're unsure. tambet always credits the full amount you send — we don't deduct anything on our end.
Withdrawals

Log in to your tambet account, go to the Cashier section, and select Withdraw. Choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm. Make sure your withdrawal account details match the name on your tambet account — tambet does not process withdrawals to third-party accounts. Your KYC must be fully verified before your first withdrawal can be processed.

GCash and Maya withdrawals are typically processed within 15–30 minutes after approval. Bank transfer withdrawals may take 1–3 business days depending on your bank. tambet processes withdrawal requests within 24 hours on our end — most are approved much faster. Withdrawals submitted on weekends or Philippine public holidays may take slightly longer due to bank processing schedules. You'll receive a notification once your withdrawal has been processed.

The minimum withdrawal amount on tambet is ₱200 for GCash and Maya. For bank transfers, the minimum is ₱500. There is no maximum withdrawal limit for fully verified accounts, though large withdrawals may require additional verification for security purposes. tambet is committed to fast, hassle-free payouts for all Filipino players — your winnings are yours, and we make sure you get them quickly.

Common reasons for a delayed withdrawal include: incomplete KYC verification, an active bonus with wagering requirements not yet met, a mismatch between your tambet account name and your payment account name, or a withdrawal request submitted during a high-volume period. If your withdrawal has been pending for more than 24 hours, please contact tambet support via live chat with your withdrawal reference number and our team will resolve it promptly.
Bonuses & Promotions

tambet regularly offers promotions for Filipino players including welcome bonuses for new registrations, reload bonuses for existing players, free spins on selected slot games, and special event promotions tied to major Philippine sports events like PBA games, boxing matches, and UFC fight nights. All active promotions are listed on the tambet Promotions page. Bonus terms and wagering requirements are clearly stated for each offer — always read them before opting in.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. tambet's wagering requirements are clearly displayed on each promotion. We recommend always checking these before claiming a bonus to make sure it suits your playing style.

Yes. If you prefer to play without bonuses — for example, if you want to withdraw your deposits freely without any wagering requirements attached — you can opt out of bonus offers in your tambet account settings. Simply toggle off the "Receive Bonuses" option. You can re-enable this at any time. tambet respects your preference to play without promotional strings attached.
Games & Platform

tambet offers a wide range of games for Filipino players including live casino (baccarat, roulette, blackjack, poker), slot games from top providers, sports betting (PBA, NBA, UFC, boxing, football, and more), Bingo, Crash Goal, Rugby, and other instant-win games. The full game library is accessible from the tambet Casino section. New games are added regularly, so there's always something fresh to try.

Yes — tambet is fully optimised for mobile browsers on both Android and iOS devices. You can access the full tambet experience directly from your mobile browser without needing to download a separate app. The platform is designed with Filipino mobile users in mind, with fast load times, touch-friendly controls, and a clean layout that works great even on slower mobile data connections. Whether you're in Makati, Cebu, or Davao, tambet plays smoothly on your phone.

All games on tambet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot games display their Return to Player (RTP) percentages so you always know the odds. Live casino games are streamed in real time from professional studios with real dealers, providing full transparency. tambet is committed to fair play and does not manipulate game outcomes in any way.

Crash Goal is one of tambet's most exciting instant-win games. You place a bet and watch a multiplier climb — the goal is to cash out before the multiplier crashes. The longer you wait, the higher your potential payout, but if you don't cash out in time, you lose your bet. It's fast-paced, easy to understand, and hugely popular with Filipino players who enjoy the thrill of real-time decision-making. Visit the Crash Goal page to learn more.
Responsible Gaming

Log in to your tambet account and go to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Limits take effect immediately once set. Decreasing a limit is instant; increasing a limit requires a 7-day cooling-off period to protect you from impulsive decisions. tambet strongly encourages all players to use these tools proactively.

Self-exclusion allows you to block access to your tambet account for a set period — 6 months, 1 year, or permanently. Once activated, you will not be able to log in, deposit, or place bets for the duration of your exclusion. Self-exclusion is irreversible for the chosen period — tambet will not lift it early under any circumstances. To activate self-exclusion, go to Account Settings > Responsible Gaming, or contact our support team directly. For more details, visit our Responsible Gaming page.

Recognising a problem is the first and most important step. tambet's support team is available 24/7 and trained to help — contact us via live chat and we'll guide you to the right tools or resources. You can also reach the National Center for Mental Health (NCMH) Crisis Hotline at 1553 (toll-free, 24/7) for confidential support. Gamblers Anonymous Philippines also holds regular meetings in Metro Manila, Cebu, and other cities. Remember: Gambling is addictive. Know when to stop.
Security & Privacy

Yes. tambet uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and handled in full compliance with the Philippine Data Privacy Act of 2012. tambet never sells or shares your personal data with third parties for marketing purposes. For full details on how we collect, use, and protect your data, please read our Privacy Policy.

tambet strongly recommends enabling two-factor authentication (2FA) for an extra layer of account security. Go to Account Settings > Security and toggle on 2FA. You can use your registered mobile number to receive a one-time PIN (OTP) each time you log in. This ensures that even if someone knows your password, they cannot access your tambet account without your phone. 2FA is especially important if you use GCash or Maya for transactions.

If you suspect someone has accessed your tambet account without your permission, change your password immediately and contact our support team via live chat. Our security team will review your account activity, temporarily freeze the account if necessary, and help you secure it. Never share your tambet password or OTP with anyone — tambet staff will never ask for your password. Be cautious of phishing attempts that impersonate tambet.

Can't find the answer you're looking for? Our support team is available 24/7 in English and Filipino.

Live Chat — available on tambet
Responsible Gaming

Gambling is addictive. Know when to stop. tambet is for players 21 years and older only.

Learn about our tools →

Why Players Trust tambet

The tambet difference — built for Filipino players from the ground up

Fast GCash Payouts

Withdraw your winnings to GCash or Maya in as little as 15 minutes. tambet is built for the speed Filipino players expect — no long waits, no unnecessary delays.

24/7 Filipino Support

Our support team is available around the clock in both English and Filipino. Whether you're in Metro Manila or the provinces, help is always just a chat message away.

Secure & Encrypted

tambet uses SSL encryption and strict data privacy practices compliant with the Philippine Data Privacy Act. Your personal and financial information is always protected.

Mobile-First Design

tambet is optimised for Filipino mobile users — fast loading, intuitive navigation, and a clean layout that works perfectly on any Android or iOS device, even on mobile data.

Certified Fair Games

Every game on tambet uses certified RNG technology. Slot RTPs are displayed transparently. Live casino games are streamed in real time — what you see is what you get.

Responsible Gaming Tools

Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — all built into your tambet account and free to use. Your wellbeing comes first.

Ready to Play on tambet?

Join thousands of Filipino players already enjoying tambet's games, fast payouts, and 24/7 support. Register today and start playing responsibly.

21+ only. Please play responsibly. Gambling is addictive. Know when to stop.